Manufacturing Ideal Standard Intranet
“The system has proved a big hit with the workforce and we couldn’t hope for better endorsement than that. It has been a real team effort with IT, StyleTech and all the content publishers in the UK Company keeping the portal fresh and engaging. Well done to all.”Show more
The Project Brief
Bathroom manufacturer Ideal Standard International, has more than 9,500 staff across more than 20 countries and includes many famous operating brands such as Armitage Shanks in the UK.
Our Client was looking for a tool which provided quick and easy access to information on product standards, operating procedures, health and safety updates and online training courses.
Our Solution
Usability and accessibility are crucial factors in the success of any system and StyleTech’s brief was to engage as many employees as possible. Tackling this challenge amongst a diversely skilled and dispersed staff, from employees with PC’s on their desk to employees in the factory areas whose work does not ordinarily call for IT skills, required a particularly creative approach. StyleTech’s solution uses a “portal café” with touch-screen kiosk technology installed into canteens and walk-ways.
The information is updated in real time and available 24 hours a day, every day.
The Results
The intranet is receiving over 5,000 hits a week and there has been a 400% increase in the training course take-up. Long term benefits include cost savings, environmental benefits, scalability and functionality as the system and company evolve.
The British Association of Communicators in Business (CiB) awards celebrate excellence in business communication across all types of media. StyleTech’s bespoke intranet system developed for Ideal Standard UK won the top prize because in the judges’ opinion it was “an outstanding system, a best practice example that delivers real value to the client organisation”.
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